Five Tips for Training Non-English Speaking Employees

In today’s diverse workforce, it’s increasingly common to have employees whose primary language is not English. These individuals bring valuable skills, perspectives, and cultural richness to the workplace. However, language barriers can pose challenges — especially when it comes to safety, compliance, and operational training.

Importantly, OSHA does not require that training be conducted in English. Instead, OSHA mandates that employers provide training and information in a language and vocabulary that employees can understand.

Here are five practical strategies to help ensure your training efforts are inclusive and effective:

1. Use a Bilingual Instructor or Translator

A bilingual instructor can bridge the communication gap and ensure that non-English speaking employees fully understand your company’s policies and procedures. If a bilingual trainer isn’t available, consider enlisting a bilingual employee to assist with translation. This helps meet OSHA’s requirement that training be understandable to all workers.

2. Keep Language Simple and Clear

Avoid technical jargon and complex language in training materials. Use plain language and short sentences. If needed, have materials professionally translated into the appropriate language(s). This is especially important for safety-critical information.

3. Incorporate Visual Aids

For employees who may have limited literacy skills, visual tools can be powerful. Use signs, symbols, diagrams, posters, and videos to reinforce key messages. These aids can be used during training sessions and displayed throughout the workplace as daily reminders.

4. Demonstrate Procedures

Hands-on demonstrations are one of the most effective ways to teach tasks and safety protocols. Show employees how to perform procedures such as equipment setup, personal protective equipment (PPE) use, or emergency response. Encourage them to repeat the steps to confirm understanding.

5. Offer Support and Incentives

Recognize and reward bilingual employees who assist with training or communication. Consider offering English language learning opportunities to non-English speaking employees. Over time, this can reduce the need for translated materials and foster stronger team communication.

A Diverse Workforce Is a Strong Workforce

Non-English speaking employees contribute unique talents, traditions, and perspectives that enrich your organization. Embracing this diversity not only improves safety and compliance — it also strengthens workplace culture and collaboration. Whether your company operates locally or globally, inclusive training practices are a smart investment in your people.

Key Takeaway

OSHA requires that training be understandable to employees — not necessarily in English. Make sure your training materials and delivery methods meet this standard.