The professional driver delivers everything from raw materials to manufacturers, to completed products to warehouses, stores, and homes. The professional driver operates a commercial motor vehicle as part of his or her job―from building roads and houses to repairing furnaces and refrigerators.
Just as important, no matter the reason for operating a commercial motor vehicle, the professional driver always conducts himself or herself in a safe and courteous manner―from safe driving habits to superior customer service―in all situations.
This course is designed to refresh non-CDL CMV drivers some of the basics when it comes to being a professional in the transportation industry.
After completing this course, learners will be able to:
- Explain the importance of complying with applicable laws and regulations
- Identify the required driver qualifications and what causes driver disqualification
- Explain how your conduct on the road and at the customer influences the public’s view of you and your company
The J. J. Keller Safe and Smart Non-CDL Driver Training for Experienced Drivers: The Professional Driver online course covers the following topics:
Your Vehicle: A Rolling Advertisement
- Lasting Impressions
- Your Driving Habits
- Vehicle Appearance
- The Face of Your Company
- Your Conduct and Image
- How to Handle an Angry Customer
A Regulated Industry
- Federal Motor Carrier Safety Regulations (FMCSRs)
- Driver Qualifications
- Driver Disqualification
- Texting and Hand-Held Phone Violations
- Out-of-Service Violations
Intended Audience: New hire, experienced non-CDL CMV drivers
Languages: English
Copyright Date: 2020
Online Course Length: 10 minutes
Product Code: 61131
